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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Teresa Stewart

Teresa Stewart

July 30, 2025

5  out of  5
rating by Teresa Stewart
"Remi was very nice and helpful with my situation they are surely the cheapest insurance you can get"
We responded:
"Thank you, Teresa! I'm happy to hear that Remi was able to assist you so well. It's great to know you found our rates competitive. If you have any more questions or need further assistance, feel free to reach out!"
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Michael Kay

July 26, 2025

5  out of  5
rating by Michael Kay
"I am 71 years old and have dealt with companies my whole life Courtney Tidewell State Farm is one of the most efficiently run companies I've ever seen, they make me feel like I've come home"
We responded:
"Thank you for your wonderful review, Michael! I'm so happy to hear that you feel at home with our service. It's our goal to provide a welcoming and efficient experience for everyone. If there's anything else we can do for you, just let us know!"
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Kayla

July 17, 2025

5  out of  5
rating by Kayla
"Cortneys office is the best! I really appreciate her and her team… especially Julian:)"
We responded:
"Thank you for your review, Kayla. I'm happy to hear that you appreciate the efforts of our team, especially Julian! We're committed to providing the best service possible. Let us know if there's anything else we can assist you with!"
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Thomas Cutrona

July 10, 2025

5  out of  5
rating by Thomas Cutrona
"This State Farm Agency is a pleasure to work with. Questions are answered quickly and accurately. The staff is quick to return calls. The staff is very efficient and very professional."
We responded:
"Thank you, Thomas! I'm happy to hear that our team has been efficient and professional in assisting you. We aim to provide quick and accurate responses to all your questions. If there's anything else we can do for you, just let us know!"
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Laura Coimbra

July 10, 2025

5  out of  5
rating by Laura Coimbra
"Ótima agência de seguros da região de Orlando!!! Sabrina me ajudou com todas as minhas dúvidas, atendimento excelente!!! Indico muito!"
We responded:
"Laura, muito obrigado pelo seu feedback! Fico feliz em saber que Sabrina pôde ajudar com suas dúvidas e que você está satisfeita com nosso atendimento. Estamos sempre à disposição para o que precisar. Agradecemos por nos recomendar!"
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Nadia B

June 27, 2025

5  out of  5
rating by Nadia B
"I’ve never had such a smooth insurance experience! Sabrina was friendly, professional, and super efficient. She took the time to tailor my policy to exactly what I needed. I feel like I’m in great hands with Cortney Tidwell State Farm, all thanks to Sabrina!"
We responded:
"Thank you for your review, Nadia! I'm happy to hear that Sabrina provided you with a smooth and personalized insurance experience. It's wonderful to know you feel well taken care of with us. Let us know if there's anything else we can assist you with!"
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Connie Kulp

June 13, 2025

5  out of  5
rating by Connie Kulp
"We recently transferred all of our insurance to Cortney Tidwell’s State Farm office, and we couldn’t be happier with the experience. Almost immediately, Remy reached out to offer a comprehensive review of our policies. Through that process, we discovered some important coverage we were missing—and with Remy and Cortney’s help, we made smart adjustments that actually lowered our monthly premiums! With the savings, we were even able to add supplemental health insurance with better coverage than our previous plan from another provider—so we made the switch. What really sets this office apart is their clear communication and genuine interest in understanding our needs. The cost savings were just the bonus!"
We responded:
"Hey, Connie! Thanks so much for your thoughtful review and for trusting us with your insurance needs. I’m really pleased to hear that the policy review with Remy helped uncover some important coverage gaps and gave you the opportunity to make updates that not only made sense but also lowered your monthly expenses. It’s a great feeling knowing you were able to add supplemental health insurance with stronger coverage as a result. What means the most to us is knowing you felt heard and supported throughout the process. We take pride in being clear, responsive, and genuinely invested in the people we serve. Your kind words truly mean a lot to our entire team, and we’re here for you anytime you need us!"
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Marjorie Robinson

June 9, 2025

5  out of  5
rating by Marjorie Robinson
"It’s always refreshing to work with Sabrina I always hope she answers the phone when I call. She’s very detailed and very sweet. Keep up the good work Sabrina."
We responded:
"Hi, Marjorie! Thanks so much for your feedback. I'm happy to hear that Sabrina has made such a positive impression. Her attention to detail and kindness are truly valued here. We look forward to assisting you whenever you need us."
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Glenda Mcgray

June 6, 2025

5  out of  5
rating by Glenda Mcgray
"I’m so happy with this office! Everyone was helpful and friendly with me, but I have to say a big thank you to Ernesto for explaining my insurance coverages to me. I started with auto insurance, and now I have life insurance for the whole family!"
We responded:
"Thank you for your review, Glenda! I'm delighted to hear that you had such a positive experience with our office. Ernesto is indeed a valuable part of our team, and I'm glad he could assist you with your insurance needs. We're here to help with anything else you might need!"
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Ernesto Teran

June 5, 2025

5  out of  5
rating by Ernesto Teran
"Sabrina helped me out with my auto insurance quote. She was super helpful explaining the different coverages and making sure I have what I need. Highly recommend!"
We responded:
"Thank you for your review, Ernesto! I'm happy to hear that Sabrina was able to assist you with your insurance quote and provide clear explanations. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out!"
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gabriel barreto

May 16, 2025

5  out of  5
rating by gabriel barreto
"Hands down the best experience I’ve had with an insurance agency. Sabrina went above and beyond to make sure I understood my policy and felt taken care of. If you’re looking for great service, ask for Sabrina!"
We responded:
"Thank you, Gabriel! I'm delighted to know that Sabrina provided such an exceptional experience for you. Her dedication to ensuring you understood your policy and felt supported is truly commendable. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Monique Vilhena

Monique Vilhena

February 5, 2025

5  out of  5
rating by Monique Vilhena
"I’ve had the pleasure of talking to Sabrina and I couldn’t be more satisfied with the service. From the first interaction she was incredibly knowledgeable and was very patient, thoroughly explaining all of my options. She made me feel confident in my decisions and that’s what I always look for. Highly recommend her if you’re looking for an agent that actually cares about you!!!"
We responded:
"Monique, thank you for sharing your experience! I'm glad to hear that Sabrina was able to provide you with knowledgeable and patient service. It's wonderful to know she helped you feel confident in your decisions. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help!"
Profile photo of John Hay

John Hay

February 1, 2025

5  out of  5
rating by John Hay
"This State Farm was amazing! Sabrina was super helpful and made everything so easy to understand. She answered all my questions and made the whole process smooth. I highly recommend this place!!"
We responded:
"Thank you, John! I'm happy to know that Sabrina was able to assist you and make everything easy to understand. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Orusai RN

September 12, 2024

1  out of  5
rating by Orusai RN
"State Farm is the worst. Most terrible customer service and follow through."
We responded:
"Orusai, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this. - Cortney Tidwell - State Farm Insurance Agent, Orlando, FL"
Profile photo of Robert Good

Robert Good

August 12, 2024

5  out of  5
rating by Robert Good
"I’ve been searching for weeks for new insurance, I’ve spoken with a lot of agents but Angelina really paid attention to what I was looking for and was so kind! I’ll definitely be doing business with State Farm."
We responded:
"Hey Robert, Thanks a lot for your awesome review! I'm really glad Angelina could help you out and provide the attention you needed. We'll be here for any future needs or questions you might have. Looking forward to doing business with you! - Cortney Tidwell - State Farm Insurance Agent, Orlando, FL"
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robert

August 12, 2024

5  out of  5
rating by robert
"Angelina was so helpful with my auto insurance, her customer service is amazing and she took care of all my insurance questions."
We responded:
"Hey Robert, Thanks for the awesome review! I'm so happy Angelina could help you with your auto insurance and answer all your questions. We appreciate your feedback and are here for any future needs! - Cortney Tidwell - State Farm Insurance Agent, Orlando, FL"
Profile photo of UCF Connect

UCF Connect

August 9, 2024

5  out of  5
rating by UCF Connect
"Mariana was amazing and very kind, guided me throughout my process of getting an auto quote."
We responded:
"Hey Chelsea, Thanks for the awesome review! I'm glad Mariana could guide you through getting an auto quote. We're always here to help with any future needs! - Cortney Tidwell - State Farm Insurance Agent, Orlando, FL"
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leonardo baldin

August 9, 2024

5  out of  5
rating by leonardo baldin
"Amazing experience with this team. Anelise served me very well and I was very satisfied."
We responded:
"Hey Leonardo, thanks for the awesome review! I'm so glad Anelise provided you with such a satisfying experience. If you need anything else, we're here to help! - Cortney Tidwell - State Farm Insurance Agent, Orlando, FL"
Profile photo of Carmen Roblero

Carmen Roblero

August 9, 2024

5  out of  5
rating by Carmen Roblero
"Johanna was excellent and provided great customer service."
We responded:
"Hey Carmen, thanks for the awesome review! I'm so glad Johanna provided you with great customer service. If you need anything else, we're here to help! - Cortney Tidwell - State Farm Insurance Agent, Orlando, FL"
Profile photo of Nicholas Napoleon

Nicholas Napoleon

August 9, 2024

5  out of  5
rating by Nicholas Napoleon
"I had a great experience with this agency. Lindse assisted me with my coverage and helped answer all my questions. She is 5 stars!"
We responded:
"Hey Nicholas, Thanks a lot for the awesome review! I'm so glad Lindse was able to assist you with your coverage and answer all your questions. She's truly a star on our team! If you need anything else, we're here to help. - Cortney Tidwell - State Farm Insurance Agent, Orlando, FL"
Profile photo of Jessica Ashlyn

Jessica Ashlyn

August 9, 2024

5  out of  5
rating by Jessica Ashlyn
"Lindse was very informative and patient while helping our family switch over our plan. She saved us a lot of money and overall made this a smooth experience with State Farm!"
We responded:
"Hi Jessica, Thanks so much for your review! I'm really happy to hear that Lindse was informative and patient while helping your family switch over your plan. It's great that she was able to save you money and make the experience smooth. If you need any further assistance, feel free to reach out! - Cortney Tidwell - State Farm Insurance Agent, Orlando, FL"
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Henrique R

August 9, 2024

5  out of  5
rating by Henrique R
"We have been working with Anelise to get multiple policies set up with State Farm and she has made the process SO easy. On top of all that, we’re now having better coverage and at a better price than we were paying with other companies! Thank you, team!"
We responded:
"Hey Henrique, Thanks a bunch for the awesome review! We're so happy Anelise made the process easy for you and that you're getting better coverage at a better price! If you need anything else, we're here to help. - Cortney Tidwell - State Farm Insurance Agent, Orlando, FL"
Profile photo of Tamara Strang Lousada

Tamara Strang Lousada

August 9, 2024

5  out of  5
rating by Tamara Strang Lousada
"Mariana at Cortney Tidwell State Farm was very sweet and guided me throughout the entire process for my auto quotes!"
We responded:
"Hey Tamara, Thanks for the awesome review! I'm glad Mariana could guide you through the auto quotes process. We're here if you need anything else! - Cortney Tidwell - State Farm Insurance Agent, Orlando, FL"
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victoria gonzales

August 9, 2024

5  out of  5
rating by victoria gonzales
"The team member, Mariana, was excellent at helping me, answered all my questions, and helped me with all the problems I was having! 10/10 customer service!"
We responded:
"Hey Victoria, I'm so glad to hear that Mariana was able to help you out and provide excellent service! We always aim to answer all your questions and resolve any issues you might have. Thanks for the awesome feedback! If you need anything else, we're here for you. - Cortney Tidwell - State Farm Insurance Agent, Orlando, FL"
Profile photo of elena sinclair

elena sinclair

August 9, 2024

5  out of  5
rating by elena sinclair
"The team member Johanna provided outstanding customer service, resolving my issue quickly and with a friendly, professional attitude."
We responded:
"Hey Elena, Thanks for the awesome review! I'm glad Johanna could help you out quickly and with a friendly, professional attitude. We're always here if you need anything else! - Cortney Tidwell - State Farm Insurance Agent, Orlando, FL"